- Shop information
Sakura Building 604, 1-6-15 Nishi-Kanagawa, Kanagawa-ku, Yokohama-City, Kanagawa Prefecture, 221-0822, Japan
Mon-Fri: 10 am - 5 pm (JAPAN TIME)
- Contact person
- Shipping & Handling
Worldwide Shipping ✈️✈️
**Regarding Email Settings**
In our shop, we will send you an e-mail after receiving your order.
There may be some problems with customers who ordered and inquired using free e-mail addresses could not receive our email. Since it may be judged as junk mail on the server side, we ask that you change the mailbox setting so that the mail from us will not be distributed to the "spam folder".
If there are such problems, you may also contact us from the following enquiry form.
**About the inventory of goods**
Although we are keeping in mind that we can deliver it as soon as possible after confirming your order, the items that are on sale are not necessarily to guarantee inventory even if you are in a state where you can purchase it.
Depending on the situation products may not be in time for your desired delivery date.
In such a case, we are sorry indeed, but we will consult with customers such as canceling order, changing product etc. Please note that we may change the order contents beforehand..
- Terms of payment
PAYPAL CHECK OUT!
About product specification change
The picture is an image. Please note packages, product names, prices etc are subject to change without notice. We will deliver the latest design products.
Total bill amount is: Total price of items + shipping fee + insurance (if any)
Customs duty and other taxes may be levied when the shipment reaches your country.
Please pay those costs directly to the delivery agents or the customs office.
For shipping cost, please check following link.
- How to Order
Please check following steps.
**We also accept your request through enquiry form if you have required goods other than items on display.
**Enquiry is available in English, Chinese, Korean.
- Shipping timeframe
In most of cases, we will ship in 10 business days after order confirmation.
If you purchase limited or out of stock items, it will take longer time.
Expected arrival time is 1) EMS: 3 to 10 days 2) Registered Air Mail : 5~14 days.
However, due to holidays, flights, customs and other special circumstances, delivery time may be delayed.
For details, please confirm the e-mail to be sent after order confirmation.
※When making inquiries, please be sure to inform your【Name】and 【Order number】
On the characteristic of overseas sales, returns /exchanges/cancellations are not accepted in principle. However, if the item is damaged or stained or it differs from your order, please contact us within 3 days after receiving it and include pictures of your item.
- Return policy
If the item is damaged or stained or it differs from your order, please contact us within 3 days after receiving it and include pictures of your item.
Please check following page.
- Why buy from GOYOKIKI
1. Domestically popular Japanese Products
2. Worldwide Shipping
3. Quick & Fresh delivery